Refund & Return Policy

Return & Exchange Policy

Thank you for shopping with us. We value your satisfaction and strive to deliver quality imitation jewelry. Please read our Return & Exchange Policy carefully before making a purchase.

Exchange Policy

We do not offer refunds. Instead, we provide an exchange option under the following conditions:

1. Exchanges are allowed only in case of damaged or defective products received.
2. Customers must record a clear unboxing video as proof while opening the package.
3. The request for exchange must be raised within 3 days of receiving the product.
4. The product should be unused, in its original packaging, and with all tags intact.
5. After verification, we will process the replacement within 3–5 working days of receiving the returned product.

Non-Exchangeable Items

• Products without an unboxing video will not be considered for exchange.
• Products damaged due to misuse, wear and tear, or negligence will not be eligible.
• Customized or personalized jewelry items cannot be exchanged.

How to Request an Exchange

To request an exchange, please contact our support team at connect@missearblink.online with the unboxing video and order details. Once verified, we will guide you through the return process.

We appreciate your cooperation and understanding. Our goal is to make your shopping experience smooth and reliable.